Bright Day Wellness Center (BDWC) is a health and wellness facility

Bright Day Wellness Center (BDWC) is a health and wellness facility with one location in the San Diego California area. The facility offers the following services: License chiropractic visits, licensed physical therapy visits, licensed massage therapy services and yoga instruction.

Bright Day Wellness Center (BDWC) is a health and wellness facility

Background:
Bright Day Wellness Center (BDWC) is a health and wellness facility with one location in the San Diego California area. The facility offers the following services: License chiropractic visits, licensed physical therapy visits, licensed massage therapy services and yoga instruction.

The facility is licensed to operate as a provider within the state of California and provider staff such as the chiropractors, physical therapist and massage therapist are currently licensed professionals in their fields.
In terms of information technology platforms, the center uses a claims and billing application called Pronto to collect and store insurance information for clients and submit claims for billable services. The system runs online through computers at the wellness center.

Physical therapist also used a secure online system called PT FIMS which is a clinical information system that automatically calculates functional independence measure her scores for PT clients allowing compliant billing for physical therapy services. Clinical documentation is done manually and paper charts that are stored in file drawers in various locations throughout the
center. BDWC has a website. Currently the website is not use as an interactive tour but a passive web page with information about the center. There are testimonials and deidentified images on the website for marketing purposes.

Current Challenge/Opportunity Scenarios:

Scheduling: the clinical leaders and board of trustees who govern the wellness center would like to investigate moving toward a secure online scheduling application for used by both clients and internal staff. There is a perception that there is a great deal of inefficiency and confusion with regard to clinical scheduling. This is especially true of billable services such as physical therapy and chiropractic visits. There is a local technology company (the company who runs the wellness center website) called Technology Zoom who has offered to develop a customized scheduling application for BDWC.

Biometrics: Recently the lead physical therapist attended a conference and developed a lowcost deal with a vendor who provides PT biometric tracking activity devices for clients who require intensive physical therapy. The PT director at BDWC obtained five of these devices and allocated these devices to his most active current physical therapy patients. The devices were put on the BDWC network so that the physical therapist could see client data uploads on a real time basis from the devices through wireless connectivity. IP addresses for these pilot testing devices were provide remotely by a technician at the Technology Zoom Company who maintains the BDWC network.

BDWC Volume Information:

6000 billable client visits per year about 1/3 PT and the reminder chiropractic
750 massage appointments per year
350 Yoga clients

IT Scheduling Solutions: Financial Information:
A local information technology development company called Technology Zoom Inc. has offered to develop the clinical scheduling platform for BDWC.
Firstly, cost of programming $85.00/hour
Secondly, Cost of analyst time $85.00/hour
Thirdly, Cost of project manager time $110.00/hour
Fourthly, Estimates for end user requirements gathering time required of PTs, office staff and chiropractors is 200 hours
Further, Programming time is unknown until requirements are complete d and sign ed off.
Additionally, Recent occupational therapy office scheduling application was 300 programming hours and 200 analyst hours to develop.

In terms of investigating other purchased software options for client scheduling, the manager of the DWC has been meeting with sales representatives from a software as a service company such as Luma Health and others. Based on current volumes for physical therapy and chiropractic appointments, Luna helper has submitted a preliminary bed determining that they could run the BWC physical therapy and chiropractic appointments on a secured software as a service cloud basis through their application for $15,000 per month.

This fee includes all maintenance and upgrades and reporting for the software once it is up and running. The initial fee to get the clinic up and running and configure d on the software is estimate d to be approximately $35,000 in consultative and end-user training fees. Luma

Software retrieved from:
https://www.lumahealth.io/cp-appointmentscheduling?ppc_keyword=%2Bscheduling%20%2Bhealthcare&gclid=CjwKCAjwyqTqBRAyEi
wA8K_4O_zXbb6jqfU3iZ26XVR1S6myuuBGxYqSEGcsno_IhWMfzD7emWjYhBoCzYwQA
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