I’m studying for my Communications class and need an explanation.
there is a rubric attached below.
-format has to be APA
-be familiar with the guidelines in communications about giving comfort
here are some notes i have from class notes to be included:
Person-centeredness: Is the extent to which messages acknowledge and validate the feelings of the distressed person
Phases of comforting
1. Support activation
2. Support provision
3. Target reaction
4. Helper response
Guidelines for giving comfort effectively
- Don’t rely on diversions or advice
- Focus on he other person, not yourself
- Stay neutral and seek information
- Buffer face threats as much as possible